fail to add instagram widget
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I follow the instruction to add instagram widget in footbar but it failed…(i do log into my IG on another tab first)
The blog I need help with is: (visible only to logged in users)
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Hi there,
First Open a new tab > Login into your Instagram account.
Then visit > My Site > Customize > Widget > Footer Sidebar > Add Instagram >
Now Click on Publish > Now Click on Authorize Instagram Access > And then Page should reload.Please try these steps.
Hope this helps! Let me know if you have any questions.
Thanks! -
Hello Neelgajjar,
After I done this, it shows
{“error_type”: “OAuthException”, “code”: 400, “error_message”: “There was an error with your request. Please try again.”}
Do not know why it fail to authorize…
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I have added “modlook” tag for the staff assistance. You will get a reply soon from the staff
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Hi @yuirislee, can you try these steps?
From Chrome,
1 – Open instagram in a tab. Log in. :)
2 – Go to My Site > Customize > Widgets. Add an instagram widget.
3 – Click publish *before* trying to click Authorize
4 – Click Authorize
If that does not work, let us know and we’ll offer another option. Cheers :)
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Hello,
Thank you for your suggestions. I tried it several times and it failed…
got the same error message again.. -
Please check https://www.instagram.com/accounts/manage_access/ — do you see WordPress.com listed there?
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No, it does not list here. I am not able to add Instagram as a widget on my page.
I followed the instructions you provided but it does not work…
What should I do next?
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Hi there,
Can you please clear your browser’s cache and cookies (https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache) and then follow the steps @supernovia provided?
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@yuirislee, I have to wonder if there’s some setting on your Instagram account that’s blocking this:
Others seem to be getting the same error with a single user, too.
Personally I still suspect there’s some setting in your account that’s blocking this. But it’s hard to tell without just having you test another Instagram account, and I know that’s probably not ideal for you.
One person suggested checking to see if you’re behind a proxy or VPN. Are you trying to connect from an office computer, and was the second computer using the same internet connection?
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Hello supernovia,
Thank you for giving me many suggestions!
I have tried different browsers, cleaning cookies and caches, log out IG and log in again then authorize, no VPN or proxy was used..But I still encountered the same problem….
p.s. I am using my own laptop doing it.
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Thanks for your patience.
I’ve been stumped because it’s working consistently for me. But I found out a few other people are getting this error too and that it seems to be something going on with the Instagram API. The problem seems to be intermittent, so you might just try periodically, or try waiting a few days to see if they sort it out before trying again.
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Hello, it’s happened the same to me…I’ve tried, following all your instructions but… there is no way out. It’s strange because I had Instagram widget until yesterday, but I wanted to change it to a new one. I wish I hadn’t do it… Instangram is the main widget really I can’t publish a blog without it.
So please if anyone can help!
This is the message I get every time: “There was a problem authorizing with Instagram. Please try again in a moment”, it’s a public one…
Thank you! -
Hi enricatsubaki,
Thanks for trying @supernovia’s suggestions above. We’re in the process of looking into what is causing this but for now, the only option is to try authorising again after a few hours. I’ll pass on your report though.
Thanks for bearing with us.
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