Fail to connect to site with Jetpack.

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  peecaog · Member · Dec 23, 2020 at 1:08 pm

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  Jetpack debugger simply says:
  DEBUG
  UNKNOWN ERROR

  I have tried everything to troubleshoot this problem with Jetpack connecting to my site.

  I just spent an hour doing all the checks again after completely uninstalling and reinstalling.
  Jetpack still cannot connect to my site.

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  kokkieh · Staff · Dec 24, 2020 at 8:36 am

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  Hi there,

  Can you tell us the URL of the site you’re trying to connect to Jetpack?

  Also note that while we can try to help here, it’s better to contact Jetpack support directly for help with issues regarding their plugin:

  https://wordpress.org/support/plugin/jetpack/

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  peecaog · Member · Dec 25, 2020 at 6:14 am

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  https://shores.rocks/stem-coding/

  Thanks for the help, I really appreciate it. Love WordPress, it’s like a family.

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  fstat · Staff · Dec 25, 2020 at 4:15 pm

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  Hi there,

  I get an XML-RPC related error when I ran your site through the debugger. This means that your site’s xmlrpc.php file is being blocked.

  Please contact your hosting provider and ask them to unblock that file for you.

  If you’re still having trouble I suggest contacting Jetpack support at https://wordpress.org/support/plugin/jetpack