Fail to get refund back [Business Plan]

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  xinyutang0614 · Member · Sep 21, 2020 at 5:01 pm

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  Hi,

  I successfully canceled my business plan, but since I have changed my credit card, I am not able to get refund back. Can I get refund using check?

  Best,
  Xinyu

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  staff-mckluskey · Staff · Sep 22, 2020 at 7:59 am

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  Hi,

  No, it’s not possible to receive a refund via check. Please reach out directly to your bank to get help with that. Usually, even though the card has been changed, the refund should reach the same account anyway but you’ll want to check this with your bank entity.