Failed

  • Unknown's avatar
    ademirfergon · Member ·

    I bought a domain map for 13 dolars, it was charged from my credit card but the shop failed. The domain isn’t available at my panel. I want you to cancel that charge.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    What is the domain URL of the domain you are trying to map to please?

    WordPress.com does not accept domain transfers but mapping an existing domain is possible. Domain mapping of an existing domain URL that you already own and purchased elsewhere is not done free of charge. You will have to renew the domain name purchase where you made it and the domain mapping purchase here every year.

    Mapping an existing domain costs $13. annually and a domain name purchase and domain mapping are included in the Premium ujpgrade bundle.

    In order to map to a domain one must have an underlying .wordpress.com sub-domain blog to map from and it does not matter what that underlying .wordpress.com URL is. It does not have to match the domain URL.

    If you have registered a .wordpress.com blog you log in as Admin under the exact same username account that registered the WordPress.COM blog, and as you own a domain URL already, you can see here for mapping an existing domain. http://en.support.wordpress.com/domains/map-existing-domain/

    It can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.

    Additional info:
    For importing content see here https://en.support.wordpress.com/import/
    For clarity on the differences between WordPress.COM hosted blogs and WordPress.ORG installs see here https://en.support.wordpress.com/com-vs-org/

    I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    rachelmcr · Member ·

    Hi there,

    I checked your account and there aren’t any payments or upgrades linked to your account here. I just sent you an email to sort out the details of the charge you mentioned, and to help you with the domain mapping.

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