Failed payment

  • Unknown's avatar
    eheuston · Member ·

    Hi, I received a notification that the payment for my subscription failed. Can you please retake the payment again?

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    I don’t see a failed payment on your account.

    Are you trying to add back the mapping upgrade for the domain, emmaheuston.com ? If the payment failed, please try adding it again from My Site ->Domains. If the payment keeps failing, please contact your bank or credit card company and ask them if they aren’t perhaps blocking it from their end.

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