Failed payments

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  ellymakesit · Member · Nov 10, 2022 at 2:08 pm

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  I’m not able to pay for the premium plan as my card keeps getting declined. I’ve tried multiple cards but it shows the same error

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Nov 10, 2022 at 10:03 pm

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  Hi there,

  I know we have a lot of problems with the Bank of India blocking international purchases, including purchases on WordPress.com. I would contact your bank to confirm they are not blocking the payment, and if they are, ask them to allow this purchase to go through?

  Thanks,