Failed payments

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  gtouch757 · Member · Dec 9, 2025 at 3:09 am

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  i am getting failed payments aggressively and emails in another language

  The blog I need help with is: (visible only to logged in users)

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  gtouch757 · Member · Dec 9, 2025 at 3:10 am

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  how do I fix this

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  staff-minnie · Staff · Dec 17, 2025 at 5:39 pm

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  Hey there!

  Thanks for reaching out. I checked your site and can see it’s self-hosted (not on WordPress.com), so we won’t be able to help with this issue here.

  Since you’re dealing with failed payments and emails, here are the best places to get help:

  1. WooCommerce Support – If the payment issues are happening through WooCommerce: https://woocommerce.com/contact-us/
  2. WordPress.org Forums – For general self-hosted WordPress questions: https://wordpress.org/support/
  3. Your hosting provider – They can also help troubleshoot payment processing and email delivery issues on your server.

  This forum is specifically for WordPress.com hosted sites. You can learn more about the difference between WordPress.com and self-hosted WordPress.org sites here: https://wordpress.com/support/com-vs-org/

  Hope this points you in the right direction!