Failed to restore the default CNAME record

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  lemocponypost · Member · Jan 14, 2025 at 1:37 pm

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  Why do I keep getting this error message when trying to restore the default CNAME settings? “Failed to restore the default CNAME record”

  Also… Why is the SSL certificate marked as “pending”?

  Thank you!

  The blog I need help with is: (visible only to logged in users)

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  lemocponypost · Member · Jan 15, 2025 at 2:17 pm

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  Got the SSL certificate figured out… I still can’t get the CNAME record fixed. Any help would be appreciated!

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  staff-semaj · Staff · Jan 16, 2025 at 5:19 pm

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  Hey! Looks like you later managed to get this resolved.

  For reference, there was an external A record with the same Name as the default CNAME record, and this prevented the latter record from being restored.

  Let us know if you’re still having any trouble with this.

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  gablewriter · Member · Feb 4, 2025 at 5:02 pm

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  @staff-semaj This was exactly it. I deleted all of my A records, and then I was able to restore my default CNAME records. I re-restored my A records, and now I’m up and running.

  Thank you so much for the help!