"Failed to retrieve all domains"; support also down

  • Unknown's avatar

    My site went down because my credit card number changed and I didn’t see the email about it. I would like to pay and get my main site back (as well as the other free ones I have). But right now, my entire wordpress.com account is borked. I can’t see any of my sites (paid or free) and get the error, “Failed to retrieve all domains.”

    When I try to go to support, the page just never loads. So I can’t reach support. You should have email support or a ticketing app. I know I’m not currently paying, but all I want to do is start paying again and that seems impossible at the moment.

    I tried to do this last week but got the same errors, and I was hoping that wordpress.com would fix it in a week.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    By the way, I am not trying to get to contagionfilms.wordpress.com. I’d love to delete that one.

  • Unknown's avatar

    Logging out and logging back in seems to have resolved these issues, thanks!

  • Hi there,

    I just replied to your other thread on how you can restore http://jazztpt.wordpress.com, which used to be on our Business Plan.

    Just regarding this:

    By the way, I am not trying to get to contagionfilms.wordpress.com. I’d love to delete that one.

    To delete any site in your account, go to My Sites ->Switch Site and select the site you want to delete. Then go to Settings ->General. You’ll find the delete site option there.

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