Failed to upload (and 502 error etc)

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  wids23 · Member · Oct 31, 2022 at 9:40 am

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  I have no problem editing using browser – iOS app seems to have difficulty?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Nov 1, 2022 at 2:08 pm

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  Hi there!

  Can you let us know the URL of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

  Thank you!

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  wids23 · Member · Nov 1, 2022 at 4:21 pm

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  secmod.co.uk

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  helper-heroponriki · Member · Nov 1, 2022 at 6:46 pm

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  Thanks for that!

  We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to provide support. But I can get you pointed in the right direction.

  The good news is that because your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in the open-source forum are more familiar with these issues and are in the best position to help.

  I hope this points you in the right direction.