Failed transaction

• 

  simplybeautifulss · Member · Dec 22, 2018 at 12:50 pm

  • Copy link
  • Add topic to favorites

  I am trying to upgrade and pay but it is saying that transaction is declined..Please check the error. I don’t know what’s happening?!

  The blog I need help with is: (visible only to logged in users)

• 

  justjennifer · Member · Dec 22, 2018 at 1:56 pm

  • Copy link

  Hi there, I’ve gone ahead and tagged this thread for Staff assistance. Thanks for your patience while they get back to you.

  Make sure that your credit or debit card can handle international transactions.

• 

  supernovia · Staff · Dec 22, 2018 at 9:41 pm

  • Copy link

  Hi @simplybeautifulss, the declined message is coming from your financial institution; we don’t have any data here on why they declined it.

  But you’d be welcome to try another card, or get in touch with them to have them lift anything they’re blocking. Good luck!