failed updates

  • Unknown's avatar
    tjbreaux · Member ·

    i have 3 failed updates that will neither auto update nor will update successfully manually. how can we correct this? http://www.cajunexplorers.com
    Tom

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Sorry to hear that you’re having issues with your site.

    Please note that your site is not hosted by us at WordPress.com. It’s a WordPress.org site hosted by Bluehost, a different hosting company. We can help with WordPress.com sites in this forum.

    There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it: WordPress.com vs. WordPress.org.

    You can contact Bluehost support for help with this, as they can troubleshoot the issue on your site that is hosted on their servers. If they refer you to WordPress support, please post on the WordPress.org support forum here.

    On a separate note, you could consider Jetpack plans for your WordPress.org site to add features like security scanning, automatic updates, real-time backups, and spam filtering for your site.

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