Failing to delete my site

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  henningthomsen · Member · Mar 8, 2017 at 7:15 am

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  Trying to delete my site (email visible only to moderators and staff) but keeps sending me around to managing subscriptions – I bought a theme and it was a pay-once deal, so no further subscriptions asociated with my site – still not allowed to delete it. Tried to change theme to free theme. Same deal. Please assist as I want to delete my site for privacy reasons.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 8, 2017 at 4:08 pm

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  Premium themes have to be removed by Staff or transferred to another site of yours before the site they are on currently can be deleted. Deleting a site with upgrades https://en.support.wordpress.com/delete-site/#deleting%C2%A0a-site-with-upgrades

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  gemmacevans · Member · Mar 8, 2017 at 5:37 pm

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  Hello,

  Trying to delete my site (email visible only to moderators and staff) but keeps sending me around to managing subscriptions

  Yes, Premium Themes need to removed before you can delete a site. Can you confirm you’d like me to remove the Linen theme?

  Thanks!