FAILURE TO ACCESS ACCOUNT

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  alohaconor · Member · Dec 10, 2019 at 8:29 pm

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  My account normbezane.com has been mixed up withy son’s account cnorbezane.com
  This has meant I was unable to renew my site which has since expired. I have spent several hours attempting to solve this problem without finding any way to communicate with you. You can reach me at . Also, I am unable to post on my other site voicesalohamagicalmaui.com since the admin link goes to the wrong account.

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  themagicrobot · Member · Dec 10, 2019 at 8:42 pm

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  normbezane.com diverts to voicesalohamagicalmaui.com which is reached via a different account to the one you are using now. This has been tagged for staff assistance.

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  staff-blorbo · Staff · Dec 10, 2019 at 11:30 pm

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  It looks like you got both renewed today.

  If these sites should be under a different account, you can transfer them following this guide: https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/