Failure to Update Payment Details

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  cspjanice · Member · Nov 7, 2024 at 3:22 am

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  I received a notice that my domain will be renewed on 8 Nov 2024, however the credit card that it’s registered to is no longer valid and I will like to change it.

  However, upon attempting to access my account, I got an error message stating that there are no domains registered to me.

  The previous administrator for the website has left and I am wondering if the domain was properly transferred to me prior to that? If not, how is it that I received the notice for domain renewal as well?

  Appreciate any help please, thank you!

  WP.com: Yes
  Jetpack: No
  Correct account: No

  The blog I need help with is: (visible only to moderators and staff)