Fake customers are created in WP

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  johnsla99 · Member · May 26, 2023 at 2:18 pm

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  Hello,
  During last few weeks we see fake users created in WP. The feature to create the customer account is switched off in WP. There only way how to create a customer account is to buy a product. Main plugin used is WooCommerce.
  Could you please advise how this issue can solved potentially?

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  staff-doublebassd · Staff · May 26, 2023 at 6:19 pm

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  Hi there,
  
  What is the URL of the site in reference?

  The WooCommerce Team will be best suited to assist you with this issue. If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site, you can open a ticket while logged into your account at:

  https://woocommerce.com/my-account/create-a-ticket/

  But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:

  https://wordpress.org/support/plugin/woocommerce

  These forums provide support for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:

  WordPress.com vs. WordPress.org

  Thanks!