false billing

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  mamonides · Member · Oct 7, 2023 at 5:06 pm

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  I have been billed $99 since 2015, and had no idea about it. The credit card is under someone else’s name ‘
  Helen Lundgren’ (but my credit card). I have never used WordPress. Thanks for your help.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  mamonides · Member · Oct 7, 2023 at 5:09 pm

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  how can I contact a human

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

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  supernovia · Staff · Oct 7, 2023 at 10:14 pm

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  Hi @mamonides, it looks like you are logged into the correct account and were able to refund your most recent renewal through your purchases page.

  Let us know if you need more help!