false re-direct

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  hartmutgunther · Member · Dec 10, 2019 at 2:29 pm

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  For some reason that I don’t understand, the primary site name changed to psiambientaldotnet.wordpress.com, when it should be psiambiental.wordpress .com.
  Thus, when I try to update, modify my two sites, psiambiental.wordpress.com and metodos0planejamento.wordpess.com, I am unable to get to do so.

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  supernovia · Staff · Dec 10, 2019 at 9:05 pm

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  Hi, I can see https://psiambiental.wordpress.com/ exists, but under another account. Can you log out and log back in with your other username? You may also be able to log in using the email address that gets renewal reminders.

  Once you’re in the correct account, you can manage that site. You’re also welcome to delete the extra site you’ve created under this account while you’re logged in as this user.

  Let us know if you need more help.

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  hartmutgunther · Member · Dec 11, 2019 at 1:20 pm

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  Not really. How would I login to the two accounts? I manage to call up “psiambiental.wordpress.com” but when I then click on “My Site”, there appears “https://wordpress.com/stats/day/psiambientaldotnet.wordpress.com”

  So, the question is, how to get rid of “…psiambientaldotnet.wordpress.com”?

  Or, put another way, if I were to delete this page via the delete site “excluir site”(exclude site) option, would that effect my two page that I need to maintain – i.e., psiambiental.wordpress.com and metodos0planejamento.wordpress.com?

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  staff-mckluskey · Staff · Dec 11, 2019 at 1:36 pm

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  psiambientaldotnet.wordpress.com and psiambiental.wordpress.com are two different sites. Each was created under a different account (using different email addresses) – I guess by error.

  If you delete the site psiambientaldotnet.wordpress.com, it will not affect the site psiambiental.wordpress.com in any way – they are independent of each other.

  To manage psiambiental.wordpress.com, you’ll want to access the correct account. If you’re having troubles with it, check out this page and fill out the Account Recovery form to regain access:

  Recover Your Account

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  ipunb · Member · Dec 11, 2019 at 2:09 pm

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  OK – so far, so good. I managed to delete the “…dotnet …”site. But now, when I call up the “psiambiental.wordpress.com” site and click on the “My site” button (top left) I the message that I don’t have a WordPress site yet?

  Via the account-recovery link mentioned, I was able to reset my password, but I still don’t manage to call up and start updating my two sites.

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  staff-mckluskey · Staff · Dec 11, 2019 at 3:54 pm

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  That happens because you’re accessing yet a different account. The username associated with the site psiambiental.wordpress.com is psiambiental. You will need to log in to that account to manage the site.