False ‘User does not exist’ message

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  khorton478 · Member · May 28, 2020 at 2:58 am

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  I’ve attempted to give some colleagues access to a wordpress site I manage. When they put in the correct username and password, though, they get the message ‘User does not exist’. For me, though, the site is still functioning as normal. They’ve set up their own wordpress accounts in case that would help, but it hasn’t. Any help much appreciated.

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  staff-mckluskey · Staff · May 28, 2020 at 8:59 am

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  Hi there!

  What’s the address of the site you’re working on?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/

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  khorton478 · Member · May 28, 2020 at 9:17 am

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  Sorry, my fault, problem solved.