Fatal error

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  englesdm · Member · Jan 10, 2017 at 3:52 am

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  Can’t access our blog. A fatal error message comes up: Warning: require_once(/home/content/p3pnexwpnas10_data03/68/2736368/html/wp-content/plugins/jetpack/class.jetpack.php): failed to open stream: No such file or directory in /home/content/p3pnexwpnas10_data03/68/2736368/html/wp-content/plugins/jetpack/jetpack.php on line 71

  Fatal error: require_once(): Failed opening required ‘/home/content/p3pnexwpnas10_data03/68/2736368/html/wp-content/plugins/jetpack/class.jetpack.php’ (include_path=’.:/usr/local/php5_6/lib/php’) in /home/content/p3pnexwpnas10_data03/68/2736368/html/wp-content/plugins/jetpack/jetpack.php on line 71

  The blog I need help with is: (visible only to logged in users)

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  melindahelt · Staff · Jan 10, 2017 at 4:45 am

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  It sounds like you are working with a self-hosted WordPress site and have a specific issue with Jetpack. We can only support WordPress.com sites on this forum.

  Jetpack has their own support information at https://jetpack.com/contact-support/

  Or, there will be additional help in the self-hosted WordPress (also known as WordPress.org) support forum at https://wordpress.org/support/

  Hope this helps!