Fatal error

• 

  thatmadonnagirl · Member · Jul 15, 2017 at 11:39 pm

  • Copy link
  • Add topic to favorites

  I’m getting a fatal error when I try to log in

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Jul 16, 2017 at 1:45 am

  • Copy link

  That is usually a wordpress.ORG error message. We provide support only for wordpress.COM hosted sites. We cannot provide support for sites that are not on our servers.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or

  (2) wordpress.ORG software installs on paid hosting

  (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  wordpress.org support
  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

  You can confirm where your site is hosted by typing the URL in here http://www.whoishostingthis.com/