Fatal Error

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  thefarmoryblog · Member · Aug 8, 2017 at 4:20 pm

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  Hello,
  I am trying to log into the WP Admin for my non-profit’s website (separate from this blog account). I keep getting this message against a white screen ‘Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 12288 bytes) in home/farmory/public_html/wp-admin/custom-background.php on line 263’. Can you please help me access my website of http://www.farmory.org. Thanks!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 8, 2017 at 4:25 pm

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  farmory.org is hosted by GoDaddy.com
  Name Servers:
  ns08.domaincontrol.com
  ns07.domaincontrol.com

  That site is not on our WordPress.COM servers. You are posting to the wrong support forum to get support for it. Also be aware of who the web host is for your site and contact them directly for any hosting issues.

  This is wordpress.COM support. We do not provide support for local installs of wordpress.ORG software, or for wordpress.ORG software installs on paid hosting, linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  wordpress.org support
  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

  Jetpack support
  Some Jetpack solutions are here http://jetpack.com/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service