Fatal error

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  justinpoe1 · Member · Oct 29, 2017 at 5:33 am

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  I was adding a snippet for gravity forms and got a fatal error. Now my website is not accessible.

  The blog I need help with is: (visible only to logged in users)

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  tarunvijwani · Member · Oct 29, 2017 at 5:37 am

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  Hi there,

  The site you’re referring http://gunslingerspaintball.com/ is not hosted on WordPress.com.

  Name Servers:ns205.ehosts.com
  ns206.ehosts.com

  This is a public forum which provides support only for the sites hosted on WordPress.com.

  There’s another support forum for WordPress.org self-hosted site, you can navigate to WordPress.org forum using this link:
  https://wordpress.org/support/

  To learn about the difference between the WordPress.com and WordPress.org please refer this article:
  https://en.support.wordpress.com/com-vs-org/

  Hope it helps.

  Thanks!

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  justinpoe1 · Member · Oct 30, 2017 at 2:08 pm

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  I was able to clear the error but my website host thought the error was due to a plug in I used called “code snippets”. The plug in says it’s compatible with WordPress but can you confirm if that is true so I don’t crash the site again.

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  simranvijwani · Staff · Oct 30, 2017 at 2:17 pm

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  Hi justinpoe1

  As mentioned by @tarunvijwani, here in this forum we provide support for WordPress.com Users.

  So we won’t be able to help you with your issue.

  You can seek help for WordPress.org sites here: https://wordpress.org/support/

  You can find WordPress.org support documents here https://codex.wordpress.org/Main_Page

  Read the difference between WordPress.com and WordPress.org here https://en.support.wordpress.com/com-vs-org/

  Thanks!