Fatal Error

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  amandahazlettphotography · Member · Jun 27, 2018 at 3:00 am

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  I have a huge problem as well as having my own websites with wordpress I also have one that I work on with work. Unfortunately while I was installing upgrades I shut down the entire site and get the following error ‘Fatal error: Call to undefined method WooCommerce::get_image_size() in /home/bellohc/public_html/wp-content/themes/maya/inc/woocommerce.php on line 281’ instead of our webpage…. As I can’t log into it at all I am not able to try and work out how to get it up online again? Can anyone help? Thanks in advance.

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Jun 27, 2018 at 11:18 am

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  Hi amandahazlettphotography,

  None of the sites listed in your account are using WooCommerce (which would require the Business plan on WordPress.com). If you send a link to the site you need help with, I can point you in the right direction for getting some advice.

  Thanks!

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  amandahazlettphotography · Member · Jun 27, 2018 at 11:23 am

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  Hi,

  Thanks so much for your reply, It would be great if you could help me in any way….

  The site I am having problems with is for Bellingen Healing Centre.

  http://www.bellingenhealingcentre.com.au

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  kokkieh · Staff · Jun 27, 2018 at 1:03 pm

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  That site is not hosted with us, so unfortunately we’re not able to help you here. Your best option is to contact WooCommerce support directly.

  If you have any paid WooCommerce plugins you can contact them at https://woocommerce.com/contact-us/, else you can find the WooCommerce forums here:

  https://wordpress.org/support/plugin/woocommerce