Fatal Error?

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  lauramatter · Member · Nov 28, 2022 at 8:41 pm

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  I am seeing this message when trying to log into my dashboard for our Garden Hotline website.
  ‘There has been a critical error on your website. Please check your site admin email inbox for instructions.
  Learn more about debugging in WordPress.’

  Unfortunately I have no email about this in my clutter folder, junk folder or inbox. Where did my site go?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  boredtaiga · Member · Nov 28, 2022 at 9:02 pm

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  Hi,

  It seems like you might be facing difficulties with a self-hosted WordPress.org website, and not with a WordPress.com-hosted one. WordPress.org is a free site-engine software, while WordPress.com is a web hosting company. You can find more information about the differences between WordPress.org and WordPress.com here: wordpress.com/support/com-vs-org/

  You can find further support by posting to the WordPress.org support channel, available from here: wordpress.org/support/forums/

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  lauramatter · Member · Nov 28, 2022 at 9:13 pm

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  Interesting though that this is referencing the gardenhotline.org site – it is the only connection I can make to WordPress at all. When I try to log in I get a message that my email is not recognized.

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  boredtaiga · Member · Nov 29, 2022 at 3:39 pm

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  Hi,

  It seems like you might be facing difficulties with a self-hosted WordPress.org website, and not with a WordPress.com-hosted one. WordPress.org is a free site-engine software, while WordPress.com is a web hosting company. You can find more information about the differences between WordPress.org and WordPress.com here: https://wordpress.com/support/com-vs-org/

  You can find further support by posting to the WordPress.org support channel, available from here: wordpress.org/support/forums/