fatal error

• 

  maxskewesgmailcom · Member · Dec 26, 2022 at 7:51 pm

  • Copy link
  • Add topic to favorites

  I have a fatal error on the site do to WooCommerce plug-in. I cannot access the page at all. There is a link that expired (I need a new one?) and I have to use a different computer to contact WordPress as every page is missing text when I go to the wp site from my main computer. Above a question says, ‘Is this the site you need help with?’ but there is no site listed. The site I need help with is old-city-records.com

  I don’t have a site linked to this WordPress.com account

  The blog I need help with is: (visible only to logged in users)

• 

  staff-totoro · Staff · Dec 27, 2022 at 1:42 am

  • Copy link

  Hi there,

  It sounds like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

  We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce Plan) so we are not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

  https://wordpress.org/support/plugin/woocommerce/#new-topic-0

  Thanks!