Fatal Error

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  thestylecycle2020 · Member · Jan 11, 2023 at 9:12 pm

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  Hi, my website is showing a ‘fatal error’ message with a lot of code when I try and go on the website. if I use my phone or another browser I can access my website. Not really sure how to solve this problem. Help, please!

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  thestylecycle2020 · Member · Jan 11, 2023 at 9:46 pm

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  UPDATE- I have disabled some plugins and found that the plugin causing the issue is Jetpack (an updated version) I’m not sure how to resolve this as I think I need this plugin. Thanks

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  helper-heroponriki · Member · Jan 12, 2023 at 3:23 pm

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  Hi there!

  We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to provide support. But I can get you pointed in the right direction.

  If you need help with the Jetpack plugin, you should reach out to their support team for help. They’ll be able to advise on the error and how to best fix it.

  If you still have trouble, please reach out to the WordPress community for guidance:

  https://wordpress.org/support/forum/how-to-and-troubleshooting

  I hope this points you in the right direction.