Fatal Error

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  ojtj · Member · Feb 28, 2024 at 8:06 pm

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  My site is down due to a fatal error with a theme and I can no longer log on to my dashboard in recovery mode, nor do I know how to fix it.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Feb 28, 2024 at 11:50 pm

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  Hi there,

  What is the address of the site you are referring to?

  Please note that these forums provide support for WordPress.com hosted sites. If your site uses the open-source WordPress.org software, we won’t be able to provide direct assistance because we do not have direct access to any site hosted outside of WordPress.com. You’ll want to seek assistance in the dotorg forums:

  https://wordpress.org/support/forums/
  
  I would also recommend reaching out to your site host. However, if you provide the site URL, I’d be happy to point you in the right direction for support.
  
  Thanks!