Fatal error

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  hi07a6dcd7d884f · Member · Sep 14, 2025 at 11:09 am

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  I have this error, how can I solve it? Because of the error I can’t update my plugins.

  Fatal error: Uncaught MailPoetDoctrineWPDBExceptionsQueryException: Table ‘3857490db3.wp_mailpoet_settings’ doesn’t exist in

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  aazam0067 · Member · Sep 15, 2025 at 1:02 am

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  Hi @hi07a6dcd7d884f

  The error happens because the table wp_mailpoet_settings is missing from your database.
  That is why you can’t update the plugins.

  To fix this, you can try the following steps:

  1. Backup your site and database first to avoid any data loss.
  2. Deactivate and delete the MailPoet plugin from your WordPress dashboard.
  3. Reinstall the latest version of MailPoet from the WordPress plugin repository.

  When you reinstall the plugin, it should automatically recreate the missing database table.

  If the table is still not created or the error persists, you can manually create the table by running the correct SQL command in phpMyAdmin, but it is safer to let the plugin do it automatically.

  Also, check your site for any database corruption by using a plugin like WP-DBManager or a similar tool.

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  aazam0067 · Member · Sep 22, 2025 at 11:17 pm

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  Hi @hi07a6dcd7d884f,
  
  Just following up. the error is caused by the missing wp_mailpoet_settings table. Please back up your site, then try removing and reinstalling MailPoet. This usually recreates the table automatically.

  If the issue persists, the table may need to be created manually via phpMyAdmin, but reinstalling is the safer first step. You can also run a database check with a tool like WP-DBManager to rule out corruption.

  Let me know how it goes.

  Best regards,