Fatal Error at uploading media.
-
When I tried to add a medium to media library, it wasn’t successful and the following message appears. How could I resolve this situation? The media size is well below the limit of 20M.
Fatal error: Undefined class constant ‘ALPHACHANNEL_UNDEFINED’ in /home/users/0/bambina.jp-ganimaly/web/photologue/portfolio/wp-includes/class-wp-image-editor-imagick.php on line 379
-
I assume this happened after you upgraded to 4.5. I upgraded two websites. One has this error and the other doesn’t. They use two different themes. So I suspect it is theme related. Maybe it is due to the new “Optimized Image Generation Performance” feature not being compatible with some themes.
Are you using the WP Smush plugin? That’s another difference between my two websites. It’s image related. However I disabled it and I still get the error.
-
That site is not hosted by wordpress.COM. You are posting to the wrong support forum. We cannot help you here.
We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
Some Jetpack solutions are here http://jetpack.me/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/
- The topic ‘Fatal Error at uploading media.’ is closed to new replies.