Fatal Error – Can’t log in

  • Unknown's avatar
    sacvisnsdar · Member ·

    When I try to log in, I get this message: ‘Fatal error: Uncaught ReflectionException: Method get_site_editor_type does not exist in /homepages/4/d237716510/htdocs/cochrane/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php:46 Stack trace: #0 /homepages/4/d237716510/htdocs/cochrane/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(46): ReflectionClass->getMethod(‘get_site_editor…’) #1 /homepages/4/d237716510/htdocs/cochrane/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(127): ElementorProModulesThemeBuilderDocumentsTheme_Document::get_site_editor_type_bc() #2 /homepages/4/d237716510/htdocs/cochrane/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(94): ElementorProModulesThemeBuilderDocumentsTheme_Document::get_create_url() #3 /homepages/4/d237716510/htdocs/cochrane/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(67): ElementorCoreCommonModulesFinderCategoriesCreate->create_item_url_by_docu in /homepages/4/d237716510/htdocs/cochrane/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php on line 46
    There has been a critical error on this website, putting it in recovery mode. Please check the Themes and Plugins screens for more details. If you just installed or updated a theme or plugin, check the relevant page for that first.’
    It appears that Elementor failed to load fully, but IF I can even get logged in in recovery mode, when I try to resume it, I get another error message. If I try to exit recovery mode, I get the error screen again. I’m very frustrated because I’ve been stuck in this situation for a month and haven’t been able to find any contact info to just have someone walk me through what to do.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • Unknown's avatar
    amiteshg93 · Member ·

    Hello there,

    It would be best to seek assistance from plugin support directly since they will be in a better position to help.
    https://wordpress.org/support/plugin/elementor

    The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

    Please note that this forum is exclusively for WordPress.com websites.

    :)

  • The topic ‘Fatal Error – Can’t log in’ is closed to new replies.