Fatal error message

• 

  jdale003 · Member · May 4, 2015 at 9:02 pm

  • Copy link
  • Add topic to favorites

  I have a fatal error message on my screen and I can’t really do anything, it happened after I tryed installing a plug in

  The blog I need help with is: (visible only to logged in users)

• 

  thatrobyn · Member · May 4, 2015 at 9:14 pm

  • Copy link

  Hey there,

  Plugins aren’t installable on WordPress.com sites. If you are using them, it means you are working with a self-hosted site.

  Because your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.

  You can find support for your self-hosted WordPress site here:

  http://wordpress.org/support/

  http://codex.wordpress.org/

  If you need professional help for your self-hosted WordPress site, please check out these sites:

  http://werkpress.com/
  http://jobs.wordpress.net/
  http://wpcurve.com/

  You may also wish to contact your host’s support team for more assistance.

  If you have any questions at all about a WordPress.com site, please do let me know and I’d love to help out. Just give me the URL for the site, and a description of the issue.

  Thanks much.