Fatal error message

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  mlbettino179730908 · Member · Jul 17, 2019 at 9:40 pm

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  My site has suddenly been shut down with this message:
  Fatal error: Arrays are not allowed in class constants in /home2/s4christ/public_html/impactz.org/wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/Modules.php on line 31

  Help!

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  staff-blorbo · Staff · Jul 17, 2019 at 10:43 pm

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  You’ll need to access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/plugins/ and delete the whole /jetpack/ directory there.

  Once that’s done, you’ll be able to reinstall Jetpack normally from Plugins > Add New in your site’s Dashboard.