Fatal error message after trying to upgrade?

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  davidemmite · Member · Jan 23, 2017 at 10:46 pm

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  Hi I got this message after trying to upgrade and I am unable to access my dashboard, how do I fix this ?

  Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 122880 bytes) in /data/24/2/91/134/2743949/user/3015920/htdocs/wordpress1/wordpress1/wp-admin/includes/media.php on line 2428

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  rossviviano · Staff · Jan 23, 2017 at 11:55 pm

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  Hi there!

  There are two different versions of WordPress. These are the support forums for WordPress.com, and it sounds like you have the self hosted WordPress.org version (here at WordPress.com, all updates are taken care of for us.) You can read about the differences between .com and .org here:

  https://en.support.wordpress.com/com-vs-org/

  Try posting your question in the WordPress.org support forums, or contacting your host directly for help.

  Good luck!