Fatal error on site

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  saoirsekelly · Member · Jan 19, 2021 at 12:39 pm

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  Hello, I have got a fatal error on my site after updating plugins and now I cannot access my site. Please could you advise?

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  staff-blorbo · Staff · Jan 19, 2021 at 6:37 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

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  saoirsekelly · Member · Jan 20, 2021 at 12:42 pm

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  Hello, it is http://www.wyim.co.uk. The site is now up and running but some features have gone. Would it be possible to get a recovery version?

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  aleone89 · Staff · Jan 20, 2021 at 1:53 pm

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  Hello there,

  It looks like http://www.wyim.co.uk is a self-hosted WordPress site, which is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  You would need to reach out to your theme/plugin developers or the hosting provider for further assistance.

  I hope this helps!