Fatal Error on upgrade website gone and cannot access

  • Unknown's avatar
    gilliansmith11 · Member ·

    Help,

    I just successfully upgraded 2 widgets and then upgraded to the latest WP and my website has vanished and no matter how I try to access all I get is the following message

    Fatal error: Call to undefined method Arras_Widget_Tag_Cloud::WP_Widget_Tag_Cloud()
    in/websites/123reg/LinuxPackage21/sm/it/hs/smithswaytoworkathome.com/public_html/blog/wp-content/themes/arras/library/widgets.phpon line 404

    What can I do?

    Do I need support from 123 or from Word Press?

    I’m a beginner at this, so any help is appreciated.

    Gill

  • Unknown's avatar
    supportbot · Member ·

    You did not specify a blog address or reason for posting when you created this topic.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

    If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

    This is an automated message.

  • Unknown's avatar
    thesacredpath · Member ·

    Search over at the wordpress.ORG forums and you will likely find the answer there. If not, post to those forums since that is where the software you are using is supported.

  • The topic ‘Fatal Error on upgrade website gone and cannot access’ is closed to new replies.