Fatal error on website

  • Unknown's avatar
    oliviaeloakley · Member ·

    I am unable to update anything to deal with a fatal error caused by either a theme or plugin. Many thanks.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    mohammadriyad · Member ·

    Hi there,

    This is WordPress.com forum, It seems like your website is using the open source WordPress software (from WordPress.org) which is hosted elsewhere rather than WordPress.com. Which means, WordPress.com staff are limited to access the file hosted elsewhere. To avoid confusion about WordPress.com vs WordPress.org please know the differences from here https://wordpress.com/support/com-vs-org/

    However, you can find solution of your problem at WordPress.org

    Search

    For general discussion about open source software, you can  find community advice here https://wordpress.org/support/forums/ where you’ll find more experts who are using the same software as you to provide help.
    Thanks

  • The topic ‘Fatal error on website’ is closed to new replies.