Fatal error related to Jetpack

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  johnschin · Member · Mar 19, 2014 at 6:48 pm

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  I just updated 11 plugins. Now my site won’t come up. I get the following error…

  Warning: require_once(/homepages/7/d90949190/htdocs/app221911335/wp-content/plugins/jetpack/require-lib.php): failed to open stream: No such file or directory in /homepages/7/d90949190/htdocs/app221911335/wp-content/plugins/jetpack/jetpack.php on line 55

  Fatal error: require_once(): Failed opening required ‘/homepages/7/d90949190/htdocs/app221911335/wp-content/plugins/jetpack/require-lib.php’ (include_path=’.:/usr/lib/php5.4′) in /homepages/7/d90949190/htdocs/app221911335/wp-content/plugins/jetpack/jetpack.php on line 55
  Any help you can provide is GREATLY appreciated! Thank you!

  The blog I need help with is: (visible only to logged in users)

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  johnschin · Member · Mar 19, 2014 at 7:11 pm

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  Sorry. That link should be http://drjohnblog.guidetoself.com

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  gracejiyoung · Member · Mar 21, 2014 at 11:39 pm

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  Hi there,

  You’ve reached support for the free sites hosted at WordPress.com. Your site at drjohnblog.guidetoself.com is self-hosted (not hosted by us) using the free WordPress software available here:

  http://wordpress.org.

  Because your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.

  You can find support for your self-hosted WordPress site here:

  http://wordpress.org/support/

  http://codex.wordpress.org/

  You may also wish to contact your host’s support team for more assistance. I’m sorry I couldn’t be of more help!