Fatal error: website unavailable

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  dgdianegaillardcom · Member · Feb 18, 2021 at 7:57 am

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  Good morning,

  I got this message on my website:
  Fatal error: Cannot redeclare sydney_set_import_files() (previously declared in /homepages/41/d595617787/htdocs/dianegaillardWP/wp-content/plugins/sydney-toolbox/demo-content/setup.php:18) in /homepages/41/d595617787/htdocs/dianegaillardWP/wp-content/themes/sydney/demo-content/setup.php on line 12

  I can’t even access my wordpress.

  How do I solve this issue?

  Many thanks,
  Diane Gaillard

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  swaggadan · Member · Feb 18, 2021 at 8:29 am

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  Hey there,

  Can you share the website URL so that the team can investigate further?

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  staff-doublebassd · Staff · Feb 18, 2021 at 8:05 pm

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  Hi there,

  Yes, what is your site URL? Based on what you are describing, and it appears you’re in the wrong forum. Your site is using the open-source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com-hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!