Fatal error when changing themes

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  agreenway799cookie799 · Member · Oct 31, 2016 at 11:28 pm

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  I get this error when changing themes

  Fatal error: Call to undefined function boombox_auth_captcha_type() in /home1/*****/public_html/wp-content/plugins/boombox-theme-extensions/boombox-shortcodes/contact-form.php on line 34

  it wont let me swap any theme..

  Just wondered if anyone could help please ?

  Thanks in advance

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  indigoviolet27 · Member · Nov 1, 2016 at 3:52 am

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  Try *.wordpress.com/wp-admin
  And see if it works?

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  indigoviolet27 · Member · Nov 1, 2016 at 3:55 am

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  https://your-blog-here.wordpress.com/wp-admin/

  Apoearance -> Themes

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  siobhyb · Member · Nov 1, 2016 at 10:29 am

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  Hi @indigoviolet27,

  From the error you’re seeing, it seems your site is not hosted here at WordPress.com but, instead, running on the free software available over at WordPress.org.

  The difference between the two types of WordPress (WordPress.com and WordPress.org) is a common and understandable point of confusion. If you’re unsure of the differences, then this guide gives a good overview.

  As your site isn’t hosted here, staff at WordPress.com aren’t in the best position to help with your issue. The WordPress.org support forum has a wonderful community of volunteers and is a better place for you to get help:

  https://wordpress.org/support

  The error indicates and issue with “Boombox Theme Extensions.” I recommend contacting the author of that plugin or, if it came with a theme, the theme’s author. They’ll be in a better position to help out.

  Hope that helps to point you in the right direction!