fatal flaw when opening site

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  mlbettino179730908 · Member · Jul 16, 2019 at 9:53 pm

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  There is a fatal flaw that appears when I try to open my site.
  impactz.org

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  staff-blorbo · Staff · Jul 16, 2019 at 9:55 pm

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  You’ll need to access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/plugins/ and delete the whole /jetpack/ directory there.

  Once that’s done, you’ll be able to reinstall Jetpack normally from Plugins > Add New in your site’s Dashboard.

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  smitsahatiya · Member · Jul 16, 2019 at 9:56 pm

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  Hi there,

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open source WordPress.org software you need to seek help at these forums:
  https://wordpress.org/support/forums/

  For any kind of issues with the Jetpack issues, you can seek help at : https://jetpack.com/support/

  If you want to know more about the differences between WordPress.com and the open source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org