Favicon not updating on my WordPress site even after months
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Hi all,
I changed my favicon (site icon) on my WordPress site downloaderslides.com a couple of months ago using Appearance → Customize → Site Identity. But even now, browsers are still showing the old default icon on the browser tab.
I’ve cleared my browser cache, tried different devices (PC and phone), and even disabled Jetpack caching, but the old icon still shows. Is there something else I’m missing—like a CDN or theme cache I should flush, or does it just take longer for some browsers to update?
Any tips or fixes would be appreciated!
—Thanks in advance
The blog I need help with is: (visible only to logged in users)
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Hi @fmwhatsapp800,
I can see that your site isn’t hosted on WordPress.com but is instead using the self-hosted version of WordPress with another hosting provider. We only provide support here for sites hosted on WordPress.com. You can check the hosting information for your site here:
https://wordpress.com/site-profiler/downloaderslides.com
For your favicon issue, the best place to get help is the WordPress.org community forums:
https://wordpress.org/support/forum/how-to-and-troubleshooting/That forum is ideal for self-hosted WordPress sites like yours, and volunteers there should be able to guide you on clearing theme, server, or CDN cache if that’s the cause.
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Hi, Just a reminder to both the OP and staff that the correct URL of the site in question is https://downloderslides.com/, with no “a”. So the WordPress.com site profiler page would be https://wordpress.com/site-profiler/downloderslides.com.
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Hi @musicdoc1,
Thank you for pointing out the correction regarding the site’s URL. The correct site is not hosted on WordPress.com. It is using the self-hosted version of WordPress with a third-party hosting provider, as confirmed in the Site Profiler link below:
https://wordpress.com/site-profiler/downloderslides.com
Self-hosted WordPress.org sites are supported in the WordPress.org forums, where experienced volunteers can provide further assistance:
https://wordpress.org/support/forum/how-to-and-troubleshooting/ -
@fmwhatsapp800 I also faced the same issue on my website hosted on WordPress.com. I contacted support via live chat, and they fixed it by clearing the cache. Now my favicon shows on the website as well as in Google rankings.
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