FB Page link to WP site breaks WP blog post only on mobile. HELP!

  • Unknown's avatar
    trevor022 · Member ·

    FB Page link to WP site breaks WP blog post only on mobile. HELP!

    Whenever my client posts a link to their WP blog on their FB page and someone clicks it on mobile it brings up the code for the post. Then it breaks it entirely on the WP site and the blog post needs to be updated on WordPress.

    We were able to replicate this on mobile on a few devices so it’s consistent and strange.

    I have never seen this before and have no idea how a link on FB can break the blog post on WP. Can someone please point us in the right direction to fix this?

  • staff-zinnia · Staff ·

    Hi –

    Thanks for getting in touch.

    Looking at that site I can see it’s hosted on Siteground. It’s not using our managed hosting environment from WordPress.com.

    For help, I would contact them first. If they referred you to WordPress then they are talking about the volunteer network for the WordPress installation. There’s a volunteer network available for folks who run their own WordPress installations, which is how you’re set up. That is available at https://wordpress.org/support/forums/

    On WordPress.com our team offers a managed hosting environment. This means that we handle all the back end details of the site. Things like back ups, updates, security, spam, seo, ssl, mobile optimization, top notch hosting specs, and sorting out any errors or bugs that pop up along the way. When you run a stand alone WordPress installation, like what y’all have set up, then all of those details fall on to you – so instead of being able to focus on content you spend a ton of time and frustration fixing these sort of issues.

    All of our hosting plans are available on https://wordpress.com/pricing/ If you think a managed environment is a better setup for the project and your experience level then we can talk more about how to move your site over and what’s involved with that process. Our entry level option is $4/month and gets you everything I’ve mentioned plus some more features like the option to remove ads, private support, and additional media storage.

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