Feature images are shown in low resolution

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  martincomics · Member · Dec 18, 2013 at 7:42 pm

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  Hi there, I’m using the “Awesome” theme and the feature images are shown in low resolution even when the images are hi-res. Can this issue be fixed? Thanks

  The blog I need help with is: (visible only to logged in users)

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  martincomics · Member · Dec 18, 2013 at 7:43 pm

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  Sorry, The blog I need help with is marsdepartment.com.

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  kraftbj · Staff · Dec 18, 2013 at 9:15 pm

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  Hi Martin,

  Can you post this over at http://premium-themes.forums.wordpress.com/forum/awesome ?

  Once advantage of buying a premium theme is direct access to the theme’s developer in that forum. They’ll respond within one business day.

  Cheers!

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  martincomics · Member · Dec 18, 2013 at 9:27 pm

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  Ok, thank you!

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  martincomics · Member · Dec 19, 2013 at 2:31 pm

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  Hi, can you take a look to my problem, I think my advantage purchasing a theme didn’t help.

  http://premium-themes.forums.wordpress.com/topic/feature-images-are-shown-in-low-resolution?replies=10#post-41632

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  kraftbj · Staff · Dec 19, 2013 at 5:14 pm

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  Hi Martín,

  I’ve written up what I’m seeing technically happen for our theme folks to distill best how to approach this (with the theme developer, something on our end, etc).

  It appears to me to be on the theme’s end, but I’m open to being wrong. I, or a member of the theme team, will let you know.

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  martincomics · Member · Dec 19, 2013 at 7:53 pm

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  Hi, Thank you very much for your help.
  Best,
  Martín

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  sixhours · Member · Feb 5, 2014 at 4:21 pm

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  Howdy Martin!

  Just a note to say the developer has made a fix to the theme; images should appear more clearly now.

  Cheers,
  Caroline

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  martincomics · Member · Feb 5, 2014 at 5:48 pm

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  Hi Caroline,

  Thank you so much!

  Cheers,
  Martin

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  martincomics · Member · Feb 8, 2014 at 4:08 pm

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  I’ve already re-checked my blog and the issue seems to be there. I just took a screenshot in which that O call an “issue” si quite clear:
  Feature Image on AWESOME theme are shown in less resolution than the real image. Here’s the example:

  http://marsdepartment.com/?attachment_id=2283

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  eurello · Staff · Feb 9, 2014 at 9:06 pm

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  Hi Martín,

  Thanks for the screenshot. I’m passing it along to our developer to look at.

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  eurello · Staff · Feb 9, 2014 at 9:37 pm

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  Hi Martín,

  Can you please post about this issue directly on the premium theme forum here:
  http://premium-themes.forums.wordpress.com/forum/awesome

  That way, you can discuss it with the theme developers themselves.

  Thank you!

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  martincomics · Member · Feb 9, 2014 at 10:26 pm

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  Hi Eurello,

  Thaks for your answer. I should tell you that I’ve already did all this process both here and in the direct “premium theme forum” in wich the topic was directly closed without answer.
  Please help!

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  eurello · Staff · Feb 10, 2014 at 1:17 am

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  Hi Martín –

  Previously the issue was a width parameter being added, and that has been fixed. So now that you have this example of the resolution differing, please open another thread with this information, and mention that this is a separate issue from the one previously fixed. If it’s closed, let me know.