feature photos

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  sondraliburd · Member · Jun 6, 2017 at 6:17 pm

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  trying to get my feature photo to show on my blog page…what’s the problem? The image is large enough.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 6, 2017 at 6:19 pm

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  Volunteers cannot view private blogs and we Volunteers do not request access to them. Staff can view private blog content and this thread is tagged for their assistance. Please be patient while waiting for a response and subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-zinnia · Staff · Jun 6, 2017 at 6:55 pm

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  Howdy –

  I’ll be happy to take a look at this. Are you working on hurdlecards.com? Is the problem with featured images within the posts or are you trying to add an image to that page in general?

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  sondraliburd · Member · Jun 6, 2017 at 8:47 pm

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  they call it “feature set” I guess…adding to the header as my other pages…just won’t appear no matter what size image I use

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  sondraliburd · Member · Jun 6, 2017 at 8:50 pm

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  how do I have a conversation with any of you…this is not fun!!

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  sondraliburd · Member · Jun 6, 2017 at 9:00 pm

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  Hello is anybody home?Sent from my iPhone

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  timethief · Member · Jun 6, 2017 at 9:26 pm

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  When lizkarkoski, Happiness Engineer logs in again she will return to this thread.

  Are you working on hurdlecards.com?

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  sondraliburd · Member · Jun 6, 2017 at 9:34 pm

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  I’ve said it three times…and this is not my fourth request for help in this matter. Yes I’m working on Hurdlecards…and Yes I’m trying to place a Header feature photo. Can I do this? If so how?

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  timethief · Member · Jun 6, 2017 at 9:41 pm

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  Thanks for confirming the URL. I am a Volunteer. I cannot view any private site and I cannot make Staff appear. Please be patient while waiting for Staff to return to this thread.

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  timethief · Member · Jun 6, 2017 at 9:46 pm

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  Allow me to provide this information.

  Every theme has a detailed theme description page. This one at https://wordpress.com/theme/twentyseventeen is an example and that’s where set up instructions for it and the live demo site link is found.

  If you use this URL https://wordpress.com/theme/
  and add the name of the theme you are using to the end of it you will locate the detailed theme description page for your theme.

  All support docs are at https://en.support.wordpress.com/ where we have a search box as the most prominent feature on the page.

  For header images see:
  https://en.support.wordpress.com/custom-header-image/

  For featured images see https://en.support.wordpress.com/featured-images/

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  staff-zinnia · Staff · Jun 7, 2017 at 2:58 pm

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  Good Morning –

  The support here in the public forums is not in real time. Adding a plan upgrade to your account will route your support questions via wordpress.com/help/contact/ to our live chat support staff. I see that you’ve been able to add a featured image to your blog page.

  In your theme instructions you’ll find the size guidelines for your featured images. Matching your featured image to the sizes listed will optimize its display in the theme.
  https://wordpress.com/theme/illustratr

  Quick Specs (all measurements in pixels)

  The main column width is 840.
  A widget in the widget area is 340.
  Featured Images for posts and pages are 1100 wide by 500 high.
  Featured Images for projects are 800 wide by unlimited high.