Featured Image Not Showing

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  zbods · Member · May 3, 2021 at 2:34 pm

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  Hi there,

  My website 1360khnc.com isn’t showing featured images anymore. I don’t have the option to upload a featured image in a new post within WordPress. It’s not on screen options… I’m unsure how to solve this issue. All old posts work just fine, it’s only the new posts.

  What’s the easiest/best solution?

  Thanks!

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · May 3, 2021 at 3:41 pm

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  It looks like your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.

  You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  The WordPress.org forums are a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  You can also reach out to your host for help with this. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you with this problem.