Featured Images Zoomed on Tablet

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  lodgeottercove · Member · Mar 11, 2023 at 6:41 pm

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  I have two images on my website that is perfectly sized on desktop and mobile. But on tablet it is appears to be zoomed in. How do I adjust the zoom on these images?

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Mar 12, 2023 at 2:12 pm

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  Hi there!

  Since all our themes are responsive, they adapt to the size of the viewer’s screen. That means that sometimes the images in certain blocks will get cropped, for the best experience.

  I’m not sure, though, what you mean that the image is zoomed on a tablet only. Do you think you could share screenshots of what you see on your end? It may actually be an expected behavior, but if you could see the same thing as you do, we’d be able to advise better.

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  lodgeottercove · Member · Mar 12, 2023 at 6:14 pm

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  These are screenshots from tablet and from phone. You can see the bottom says newly remodeled with a picture above it. The second screenshot is from the tablet.

  

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  lodgeottercove · Member · Mar 12, 2023 at 6:18 pm

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  lodgeottercove · Member · Mar 12, 2023 at 6:19 pm

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  This the screenshot from the tablet. Same spot on the home page.

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  lodgeottercove · Member · Mar 12, 2023 at 6:21 pm

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  This is happening 2x on just our home page. the top picture of the lodge from the water. second picture is the tablet view.

  

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  lodgeottercove · Member · Mar 12, 2023 at 6:22 pm

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  Tablet view

  

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  staff-totoro · Staff · Mar 12, 2023 at 11:17 pm

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  Hi there,

  I’ve checked this on my iPad and I did not see this issue. For me the Panel Images (set via the featured image for that sub-section) appear to be properly scaled. What I see:

  

  Since I am not able to see this issue on my end I would like your help in doing a bit of troubleshooting to narrow down on what the issue is.

  • Can you tell us more about the tablet you are using? Is it an Android device? If so can you tell us the version number of the operating system, as well as which browser you are using?
  • Is this an issue if you use a different browser on the same device? If you switch to another browser like Chrome or Firefox, do you see the same image size issue?
  • Do you have a different tablet you can view your site with as a test? Perhaps a friend or coworkes can visit the site on their tablet and let you know if they are having this issue too?

  Thanks for the additional info!