Featured post images suddenly not showing up on Facebook

  • Unknown's avatar

    I’ve had this blog a long time, and I’ve changed nothing recently. Suddenly, featured images are not the ones showing up in FB posts; instead, it’s the first image on the left side of the page.

    When will this be corrected, and why is it happening? It’s not on my end, I know that much.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi Mike!

    I did a bit of testing with one of your recent posts:

    Letter from Lovecraft to Houdini about Edgar Allan Poe’s desk

    When I try to share that on Facebook, I receive a featured image from the article:

    http://d.pr/i/GOjS

    Is this issue only happening when your posts are shared automatically through Publicize (not manually by copying and pasting the URL)? If so, can you try to make sure the featured image is a bit bigger (currently it’s 500ishx500ish for that post)? To explain further, Facebook tries to grab the best image for a given URL. So, if a URL on your sidebar has a much higher quality, it may grab that image instead. It should grab images in this order though:

    https://en.support.wordpress.com/publicize/#images-in-publicize

    Let me know if setting a slightly larger image for your featured image works on your next post!

  • Unknown's avatar

    I have the same issue. The blog I need help with is https://spiceinthecity.wordpress.com/
    I get the issue even when I manually share the link and even after I have added a ‘large’ featured image.

  • Unknown's avatar

    Hi @spiceinthecity. After a post/page from a site has been shared to Facebook, Facebook stores images from the site in a cache. Sometimes, when posts/pages are shared from the site, these cached images are displayed instead of the post’s Featured Image. You can use Facebook’s Debug tool to force a refresh of the cache:

    http://developers.facebook.com/tools/debug

    After pasting your link into the box on that page, choose the ‘Fetch new scrape information’ option and then try sharing your post/page on Facebook again to see if the correct image is then displaying.

  • Unknown's avatar

    Jeremy, I appreciate the post, but FB has had no trouble with images before — the image it’s grabbing now is NOT the best one, it’s very small. Hope someone can help.

  • Unknown's avatar

    @lovecraftezine: Would you be able to provide an example post for which Facebook is showing an incorrect image? The Debug tool, which I explained to @spiceinthecity, might help in your case also:

    http://developers.facebook.com/tools/debug

    Could you give that a try and let me know you get on? Thanks!

  • Unknown's avatar

    When and how we last scraped the URL
    Time Scraped May 8 at 1:06pm
    Response Code 200
    Fetched URL http://lovecraftzine.com/2015/05/08/elegy-for-a-dead-world-a-game-about-writing-weird-fiction/
    Canonical URL http://lovecraftzine.com/2015/05/08/elegy-for-a-dead-world-a-game-about-writing-weird-fiction/ (1180 likes, 323 shares)
    Server IP 192.0.78.25
    Notice
    Warnings That Should Be Fixed
    og:image could not be downloaded or is too small og:image was not defined, could not be downloaded or was not big enough. Please define a chosen image using the og:image metatag, and use an image that’s at least 200x200px and is accessible from Facebook. Image ‘http://lovecraftzine.files.wordpress.com/2015/04/dreaming-deep-finalcover.jpg?w=1800&h=2700’ will be used instead.
    These are the raw tags that we found
    Meta Tag <meta property=”og:type” content=”article” />
    Meta Tag <meta property=”og:title” content=”"Elegy for a Dead World", a game about writing weird fiction” />
    Meta Tag <meta property=”og:url” content=”http://lovecraftzine.com/2015/05/08/elegy-for-a-dead-world-a-game-about-writing-weird-fiction/” />
    Meta Tag <meta property=”og:description” content=”The worlds are named for, and very loosely inspired by the work of, Shelley, Keats, and Byron. However, the inhospitable wastelands and ruined cities you’re given to explore bear as much resemblanc…” />
    Meta Tag <meta property=”article:published_time” content=”2015-05-08T18:01:27+00:00″ />
    Meta Tag <meta property=”article:modified_time” content=”2015-05-08T18:01:27+00:00″ />
    Meta Tag <meta property=”article:author” content=”http://lovecraftzine.com/author/lovecraftezine/” />
    Meta Tag <meta property=”og:site_name” content=”Lovecraft eZine” />
    Meta Tag <meta property=”og:image” content=”http://lovecraftzine.files.wordpress.com/2015/05/landscape.jpg?w=1200″ />
    Meta Tag <meta property=”og:locale” content=”en_US” />
    Meta Tag <meta property=”article:publisher” content=”https://www.facebook.com/WordPresscom” />
    Based on the raw tags, we constructed the following Open Graph properties
    og:url http://lovecraftzine.com/2015/05/08/elegy-for-a-dead-world-a-game-about-writing-weird-fiction/
    og:type article
    og:title “Elegy for a Dead World”, a game about writing weird fiction
    og:locale en_us
    og:image
    og:description The worlds are named for, and very loosely inspired by the work of, Shelley, Keats, and Byron. However, the inhospitable wastelands and ruined cities you’re given to explore bear as much resemblanc…
    og:site_name Lovecraft eZine
    og:updated_time 1431108369
    article:published_time 1431108087
    article:modified_time 1431108087
    article:author Array of length: 1
    http://lovecraftzine.com/author/lovecraftezine/
    article:publisher 134098913979
    When shared, this is what will be included

    “Elegy for a Dead World”, a game about writing weird fiction
    The worlds are named for, and very loosely inspired by the work of, Shelley, Keats, and Byron. However, the inhospitable wastelands and ruined cities you’re given to explore bear as much resemblanc…
    LOVECRAFTZINE.COM
    Based on included and inferred properties, the above preview is what users will see when they share this URL. See this in the share dialog.
    URLs
    Graph API https://graph.facebook.com/808545505868079
    Scraped URL See exactly what our scraper sees for your URL

  • Unknown's avatar

    It seems obvious to me that WordPress has done some sort of update. Googling the problem shows fixes for wordpress.org, but none for wordpress.com.

    I really need this fixed. It’s frustrating, because this is something I’m paying for and it’s not working. It seems that every so often WordPress “fixes” something that doesn’t need to be fixed, and it gums everything up.

  • Unknown's avatar

    I should say, googling the problem indicates also that MANY people are having this same issue. So it’s not an issue with my site; rather, it must be an issue with WordPress.

  • Unknown's avatar

    Hi Mike.

    Since my last reply to you, we’ve had a few more reports of this issues on WordPress.com. We believe this is related to an issue on Facebook’s end and have contacted them. I’ll let you know when we hear back.

  • Unknown's avatar
  • Unknown's avatar

    Hey there,

    I have the problem with facebook too. It recognizes my blog post links as spam. Does anyone know how to fix it ?

    Please help !

    blog url : koolee.co

  • Unknown's avatar

    Hi KooLee. I’m going to answer your question over on your thread here:

    https://en.forums.wordpress.com/topic/my-blog-is-recognized-as-spam-on-facebook

  • Unknown's avatar

    Hi @lovecraftezine: Facebook have implemented a fix for the issue you were facing, and it shouldn’t come up again for new shares. They’ve asked if any further issues can be reported to the following thread:

    https://developers.facebook.com/bugs/1565027973760906/?comment_id=446866062156987

    Hope that helps!

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