'Featured' tag disappearing

  • Unknown's avatar
    aaronvic · Member ·

    Our blog contains a ‘featured’ tag option which allows our most recent or otherwise tagged blog to appear at the top of our blog.

    Our blog post from Tuesday should remain the featured blog post at the top of our blog but this tag keeps mysteriously dropping off and it makes the post completely remove from the main page.

    Please advise.

    Thanks,
    Aaron

    The blog I need help with is: (visible only to logged in users)

  • kathrynwp · Staff ·

    Hi there – thanks for letting us know. We’ve had a few cases of this issue but unfortunately no solution found yet.

    Since Pandora is a VIP client, could you please report this issue to VIP Team staff using the VIP support form?

    https://wordpressvip.zendesk.com/

    That will make sure the issue is properly prioritized, and VIP staff will follow up with you directly one-on-one. Thank you.

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