Feedback Form Responses – Consent Yes – Harmful?

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  lmsmgp · Member · Jan 16, 2023 at 3:26 pm

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  For the last few month i have become inundated with responses to a feedback form in wordpress and it seems to be spam. I don’t know what form they are consenting to. I’ve been spamming and deleting these emails as they come in but its getting progressively worse. I don’t know what this gives access to and how to stop it. It’s really concerning. Has anyone experienced this and knows how to stop it?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-95percentghost · Staff · Jan 17, 2023 at 10:42 am

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  Hi there, could you let us know the URL of the site which has the form you’re having trouble with?

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  lmsmgp · Member · Jan 17, 2023 at 12:36 pm

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  yes its https://microgreenpros.co.uk

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  aleone89 · Staff · Jan 17, 2023 at 3:36 pm

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  Hello there,

  This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  Our support is limited in this case.

  I’d recommend installing a CAPTCHA onto the form and this can be done with the help of a plugin as seen here: https://wordpress.org/plugins/search/recaptcha%20/

  I hope this helps.

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  lmsmgp · Member · Jan 22, 2023 at 1:20 pm

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  OK, thanks for responding.